How do I make a Withdraw request?

To make withdraw request (Cash Account only), first it is required to be KYC approved.

Go to your Back-office: Accounting-> Withdrawal request

IMPORTANT: You are responsible to insure all details provided are accurate. Providing inaccurate details may result in a permanent loss of your funds. Withdrawals are processed every Friday one week in arrears. Withdrawal requests must be posted no later than Thursday 23.59 to be paid on Friday the following week.

Fill in all Wire details (Bank) ending with a minimum amount of withdraw €750.00 -and maximum €2,500.00.

Enter security PIN of your CBG Account, check the confirmation and Submit.

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