After your first put-in of your personal details when filling in your white paper (registration),  this will only change  when uploading KYC documents on your account.

Whenever you want to change something (Username,Name, Surname) , you can create a ticket or send email to and we will change it for You. You cannot do this yourself.

For Email, Password and PIN you can do this yourself in your Back-office.

If you have any difficulties, feel free to create a ticket.